FAQ

 

Frequently Asked Questions

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Can I use your artwork for a tattoo?

No — all artwork on this site is protected by copyright. You may not use my art as a tattoo design without my explicit permission, especially not with another artist. If you love a piece and want it tattooed, please reach out — I’m happy to discuss permission or create a custom version just for you.

 

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How long will my order take to ship?

• Processing time: Orders are shipped within 1 week of purchase, unless it’s a made-to-order item (details will be on the product page).
• Delivery time:
  
• Australia: Usually takes 1–2 weeks.
• International: Can take 3–5 weeks, depending on your location.

You’ll receive tracking info once your order is shipped.

 

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Do you ship internationally?

Yes! I ship worldwide to all regions listed at checkout.

Please note: Any customs duties, import taxes, or local fees are the responsibility of the buyer and are not included in the product price or shipping cost.

 

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What if my item arrives damaged or gets lost?

If your order arrives damaged, please email me within 7 days with your order number and photos, and I’ll help sort it out.

If a parcel is returned to me due to an incorrect address or not being collected from the post office, I’ll issue a refund (minus shipping costs).

If a parcel is lost due to an incorrect address you provided, I’m unfortunately not able to refund or replace the item — please double-check your address at checkout!

 

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Can I return or exchange my order?

Returns are accepted within 7 days of receiving your order, as long as the item is unused, in original condition, and returned in its original packaging. Return shipping is at your own cost unless the item arrived faulty or damaged.

 

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How is my personal information used?

Your info is used only to process your order, provide updates, and (if you’ve signed up) send newsletters. I’ll never share or sell your details. You can read more in the Privacy Policy.

 

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Do you use cookies on this site?

Yes — cookies help improve your browsing experience and allow us to analyze site traffic. You can manage your cookie settings through your browser. By using the site, you agree to the use of cookies as described in our Cookie Policy.

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What laws apply to your shop and terms?

This website is based in Victoria, Australia, and follows Australian Consumer Law. Any disputes will be handled under Victorian jurisdiction.

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Will your terms and policies ever change?

They might! I reserve the right to update terms and policies at any time. Any changes will be posted here, so feel free to check back before placing an order.